Circulate Marketplace

Share your love of sustainable fashion.

Good for you, Great for the planet.
Pre-loved Arnhem treasures to buy & sell.


HERE TO SELL   HERE TO SHOP

Circulate FAQ

The Arnhem Circulate Marketplace is the dedicated marketplace for buying and selling Arnhem products you love over and over again. We’ve created this community experience for finding and purchasing our pre-loved items, helping to close the loop and prevent any Arnhem treasure from ending up in landfill.

 

 


How it Works


Log In

Use your email to log in or create an account, it only takes a minute.


Find Your Item

Choose the item you wish to sell from your history, or create a listing from scaratch.


List & Sell

Upload current pictures of your item, name your price and sell!

FAQ: I want to buy…

Why should I shop here?

Re-Arnhem is the dedicated marketplace for buying and selling Arnhem products you love over and over again. We’ve created this community experience for finding and purchasing our pre-loved items.

You will find real Arnhem customers
selling their pre-loved garments. These pre-loved Arnhem pieces will ship directly to you from another Arnhem customer upon purchase.

You will pay via our secure checkout in the same way as with any Arnhem order.  Simply "Add to Cart" and
proceed through the checkout as usual.

We ask our sellers to fulfill your order within 3 business days. The garment will ship with a tracking number, and typically arrives within 3-5 days of being shipped. 

All pre-loved purchases are final unless the item is not in the
condition described by the seller. If that situation occurs, you can open a
dispute once the item has been delivered to you. If we confirm the dispute, we will issue a refund and ask that you please return the item. If you have any questions or concerns, we are always available to help at Arnhem customer
support email.

Once your order has been delivered you will receive an email to confirm and rate the product. Let us know if your item is up to the standards you expected! If yes, feel free to give your seller a great rating. If not, let us know within three days through the form. One of our customer service representatives is here to take care of you! 

FAQ – I want to sell…

The Arnhem Circulate Marketplace is the official marketplace for buying and selling your pre-loved products from Arnhem. This is where our community lives, and where YOU the customer can interact with one
another. 

Log into your Arnhem account (create an account if you don’t have one) and click "Sell Pre-loved". Pick the item you want to sell from your purchase history and follow the prompts.

Remember to provide complete and
accurate information about the item’s condition, since you will only get store credit once the buyer confirms its condition.

Arnhem reviews all pre-loved submissions and has the right to approve or deny listings.

Once approved, we encourage you to
share your listing!

Not a problem! If you received an
Arnhem item as a gift, purchased from a third-party seller, or anywhere else, navigate into your Arnhem account just as normal. When you see your purchase history, locate the button that says “Sell Another Item”. Fill out the form and submit, we’ll take care of the rest!

Lay your item down on a flat surface (like a table or a bed) with a solid background. Take photos of the front, back and any imperfections on the item. If possible please take a picture of the sewn-in tag at the neckline and/or the price tag if you still have it.

You can sell most Arnhem products through our pre-loved program. Once approved, we will place it in the Pre-Loved Arnhem Collection for any customer to purchase. 


Please Note: Some items from our current and core collections may not be approved to be sold at this time. Feel free to reach out to Arnhem customer support email with any questions about your listing. 

We will give you a price recommendation based on the original price and condition. You’re welcome to adjust this price.

You are welcome to name your price, but we will recommend a price based on the item’s condition. We will then add a fixed amount to the listing price to cover shipping charges. These prices are subject to modification during the approval process by Arnhem.

Our dedicated quality team reviews every item before it goes live. We want to make sure your buyer is happy and your item sells! We review:

- Your pictures- so they are accurate and high quality
- Blemishes or quirks- to make sure they are accurately described
- The condition you selected- to make sure it accurately reflects your images
- The product- to make sure it is an authentic piece

You, as the seller, will only be paid for your item after it has been delivered and confirmed. When The Shipping Platform notifies our system the item has been delivered, the buyer has 3 days to confirm and rate the item. Once this happens, we will release your payment through a cash or Arnhem store credit.

If you choose cash, you will receive 85% of the sale price of the item. If you choose Arnhem store credit, you will receive 100% of the sale price of the item.

As a Seller on Re-Arnhem, you have two choices for receiving your payout: store credit or cash

- If you choose store credit, you get 100%! (i.e. Selling an item for $100 gives you $100 credit back to spend on www.arnhem.co)

- If you choose cash, the fee is 15%. (i.e. Selling an item for $100 gives you $85 cash through PayPal.)

We issue store credit as a gift card to be redeemed at Arnhem. You’ll receive the code via email upon selecting the credit option. When shopping with Arnhem again, select payment through a gift card and enter the code in the box. Feel free to peruse new items and the Re-Arnhem collection with your full balance. NOTE: some gift cards may expire. Gift cards can be applied to multiple transactions.

As soon as a customer purchases your item, a prepaid trackable shipping label will be emailed to you, and you must send the item within 3 business days. You do not have to pay extra for shipping.

Please carefully & neatly pack your item, and drop it off with the shipping label at the nearest post office. You can also hand it to your mail person.

Once your item has sold, you will receive a pre-paid, pre-addressed shipping label via email. Pack your items along with their respective labels and a thank you note. TKTKTK EDIT ME Drop it in the mailbox or at the nearest US Post Office. Also, you can schedule a free USPS package pickup.

Once your item sells, we will email you immediately with a shipping label. We recommend that you ship the item within 3 days to ensure timely delivery for your buyer. If you have not shipped your item within 10 days, your transaction will be canceled.

If you’re selling items, ensure it’s in it's best quality. Make sure your clothing is laundered. Give shoes and bags a good clean and make sure there’s nothing left in any pockets. Write a note to your seller to include in your package. The best pieces come with their stories.

Your packaging should fit the size and shape of your item while keeping it protected. We encourage you to reuse packaging from previous purchases or recycled materials.