WHOLESALE RETURNS POLICY
If for any reason you are unsatisfied with the condition of the goods in your order you may apply to return any item/s.
Returns are accepted within 30 days from the date of purchase. Items received outside this period will not be accepted.
Please contact us at firstname.lastname@example.org and include your order number, reason for the return, images (if applicable) and replacement items (if applicable).
WHERE TO SEND YOUR RETURN
Please send all returns to:
3/16 Tasman Way
Once the item/s have been received we will arrange the replacement item/s or credit your wholesale account. We endeavour to process refunds as soon as they are received but please allow 5 working days for returns to be processed. You will receive email notification of the status of the replacement or store credit once processed.
Unfortunately, we do not refund initial shipping charges for items returned, other than for faulty items. Arnhem is not liable for the loss of garments being returned. We recommend using a traceable delivery method and taking note of your tracking number.